i have Comcast and have only had problems 2 times in almost 4 years, 1 time my internet was down for 10 minutes when a hub in my area went bad and the other time it was down for "upgrades" about 8 hours but it was overnight between 12am--8am Sunday, so i was asleep anyways

as far as those numbers u posted Denial, i greatly disagree with all listed for Comcast in my situation, as far as tech support i wouldnt know i personally rarely had to use it, although while on-site at customer locations any encounter with them was fairly flawless
....my ISP luck could have to do with where i live
http://www.oligopolywatch.com/2004/04/03.html
excerpt from article wrote:One of the funders of the proposed acquisition of Disney by Comcast is not a bank or a wealthy private investor. It is, according to an article in the Philadelphia Inquirer, none other than the taxpayers of Philadelphia and Pennsylvania where Comcast headquarters is located. Columnist Andrew Cassel ("If Comcast can afford Disney, it can pay state, local taxes," 2/18/2004) explains the sweetheart deal Comcast is getting from government to build its headquarters building in downtown Philly.
it looks like my exorbitant city wage tax is going to something good after all....
i guess that means i'm helping to fund this also!!!!:
http://www.dailywireless.org/modules.ph ... e&sid=3005

"I hate to advocate drugs, alcohol, violence or insanity to anyone, but they've always worked for me."
--Hunter S. Thompson